Customer care

Share your customer experience with us. Your complaint, suggestion and feedback will be addressed by our customer service team.

If you have any concerns about the status of your payment, want to get any information about the available services, or receive assistance in using NT.Payments kiosks, contact our customer service center: 02 445 90 19

Working hours

Saturday – Thursday:
08:00 - 23:00


Friday:
15:30 - 23:00

How to make a complaint

You can contact us at:

Toll free number: 800-KIOSK (800-54675)

Phone: 02 445 90 29

WhatsApp: +971 50 888 37 62

Email: support@ntpayments.com 

Our specialists will respond to your inquiry in your preferred language: Arabic, English, Urdu, Hindi.