Customer care

Share your customer experience with us. Your complaint, suggestion and feedback will be addressed by our customer service team.

If you have any concerns about the status of your payment, want to get any information about the available services, or receive assistance in using NT.Payments kiosks, contact our customer service center: 02 445 90 19

Working hours

Saturday – Thursday:
08:00 - 23:00


Friday:
15:30 - 23:00

For inquiries and suggestions

You can contact us at:

Toll-free number: 800-KIOSK (800-54675)

Phone: 02 445 90 29

WhatsApp: +971 50 888 37 62

Email: support@ntpayments.com 

Facebook: www.facebook.com/ntpayments

To check the status of your transaction:

Telegram: @KioskUAE_BOT
Facebook: www.facebook.com/kioskuae

Our specialists will respond to your inquiry in your preferred language: Arabic, English, Urdu, Hindi.